Making a complaint
Not happy with your order or your visit? We want to hear about it. We take every complaint seriously and look for a quick, fair solution together with you.
How it works
- Report your complaint via the form, by phone or by email. Give as much detail as possible and — where applicable — your order reference.
- Confirmation. You will receive a reply from us within 2 working days.
- Resolution. Together we look for a suitable solution, usually within 7 working days.
Prefer to get in touch directly?
+32 466 32 63 57 info@yukosushi.be
Not resolved?
If we cannot resolve it together, as a consumer you can turn free of charge to the Consumer Mediation Service, Koning Albert II-laan 8 box 1, 1000 Brussels. This service mediates free of charge in disputes between consumers and businesses in Belgium.
Complaint form
Your message comes straight to us. You will receive a confirmation by email.
