Service

Making a complaint

Not happy with your order or your visit? We want to hear about it. We take every complaint seriously and look for a quick, fair solution together with you.

How it works

  1. Report your complaint via the form, by phone or by email. Give as much detail as possible and — where applicable — your order reference.
  2. Confirmation. You will receive a reply from us within 2 working days.
  3. Resolution. Together we look for a suitable solution, usually within 7 working days.

Prefer to get in touch directly?

+32 466 32 63 57 info@yukosushi.be

Not resolved?

If we cannot resolve it together, as a consumer you can turn free of charge to the Consumer Mediation Service, Koning Albert II-laan 8 box 1, 1000 Brussels. This service mediates free of charge in disputes between consumers and businesses in Belgium.

Complaint form

Drag & Drop Files, Choose Files to Upload, or Capture With Your Camera You can upload up to 5 files.

Your message comes straight to us. You will receive a confirmation by email.